Introduction

Frozen Time ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information that you provide directly to us, including:

• • Personal information (name, email address, phone number, shipping address)
• • Payment information (processed securely through our payment providers)
• • Order history and preferences
• • Communications with our customer service team

How We Use Your Information

We use the information we collect to:

• • Process and fulfill your orders
• • Send you order confirmations and shipping updates
• • Respond to your comments and questions
• • Send you promotional communications (with your consent)
• • Improve our website and customer experience
• • Prevent fraud and ensure security

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All payment information is encrypted and processed through secure payment gateways. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Third-Party Services

We work with trusted third-party service providers to process payments (Stripe, PayPal), ship orders, and analyze website usage. These providers have their own privacy policies and handle your data according to their terms.

Your Rights

You have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your information
• • Opt-out of marketing communications
• • Object to processing of your information

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: